Mitarbeiter für kaufmännisch-technische Sachbearbeitung (m/w/d)
Core
Coordinating maintenance and repair operations, scheduling technicians, and managing customer service for a technical service team.
Role type
Administrative and technical operations coordinator
Builds
Maintenance and repair service schedules and customer service workflows
Domain
Industrial maintenance and technical services
Required skills
Scheduling and dispatching, customer service, data management, cost calculation, MS Office, English communication
Preferred skills
Experience in dispatching or technical administration, organizational skills, teamwork
Technologies
MS Office, EDV systems
Responsibilities
Planning routes, deployments, and staff schedules; coordinating with customers for maintenance and repairs; booking travel and accommodation for technicians; handling customer inquiries and scheduling changes; creating performance reports and service orders; calculating maintenance and repair costs.
Seniority
Entry-level to Mid-level, hands-on IC