Notarfachangestellte:r
Hybrid
Core
Providing technical support and troubleshooting for CVC NOTRE software to notaries and lawyers via phone, email, and chat.
Role type
Technical support specialist (legal software)
Builds
CVC NOTRE software solutions for notaries and jurists
Domain
Legal technology / IT support
Deliverable
client delivery
Required skills
Software troubleshooting, remote desktop applications, help-desk software, customer communication, problem prioritization, documentation
Preferred skills
Familiarity with CVC NOTRE software, desktop remote applications
Technologies
CVC NOTRE, TeamViewer
Responsibilities
Diagnose and resolve software issues, guide customers through troubleshooting steps, document solutions, manage multiple open tickets, create timely reports
Seniority
Entry-level, hands-on IC