Customer Success Manager:in für Zahnarztsoftware
Hybrid
Core
Onboarding and ongoing support for dental practices using specialized software, ensuring successful implementation and driving product adoption.
Role type
Customer Success Manager (SaaS)
Builds
Custom software solutions for dental practices
Domain
Healthcare / Dental / SaaS
Required skills
Dental industry experience, Customer Success experience, complex topic simplification, software proficiency, proactive problem solving, German C1
Preferred skills
Experience with explanatory software, empathy, independent work
Technologies
Dental practice management software
Responsibilities
Support practices during software installation and setup, train practice teams, monitor software usage and provide efficiency tips, relay customer feedback to the product team, conduct regular check-ins to ensure satisfaction.
Seniority
Mid-level, hands-on IC