Vertriebsmitarbeiter Bestandskunden / Customer Relations Manager (m/w/d)
Core
Central contact for successfully integrated real estate clients, ensuring satisfaction and long-term retention of software solutions.
Role type
Account Manager (Real Estate)
Builds
onOffice enterprise software, websites, online marketing, and add-on services for real estate clients
Domain
Real Estate / SaaS
Deliverable
client delivery
Required skills
Customer retention, complex content communication, CRM systems, real estate industry knowledge, software product knowledge
Preferred skills
Upselling, cross-functional collaboration, video/phone support
Responsibilities
Manage a fixed portfolio of real estate clients, consult on software and add-on services, identify upsell opportunities, collaborate with Customer Success and Product teams, support clients via on-site, phone, or video call