Werkstattleiter/Werkstattmeister Nfz (m/w/d) für unseren Neubau in Ötigheim
Core
Leading the After-Sale-Service department for a Mercedes-Benz/smart dealership, managing service processes, warranty claims, and market strategy to ensure economic success and customer satisfaction.
Role type
Workshop Manager / Service Department Head
Builds
After-Sale-Service operations, warranty and guarantee processing, service process execution
Domain
Automotive retail / After-sales service
Required skills
Team leadership, strategic planning, process management, market analysis, MS-Office, manufacturer-specific IT systems
Preferred skills
Experience with commercial vehicles, business administration background
Responsibilities
Lead the After-Sale-Service department, implement service goals, monitor market trends, manage warranty and guarantee processes, represent the dealership in network and sales activities
Seniority
Mid-level management
