Kundenberater/in - Technischer Kundensupport (m/w/d)
Core
Handling customer inquiries about web hosting via email and phone, guiding customers on publishing websites, and providing service tariff consultation.
Role type
Technical customer support specialist
Builds
Web hosting services and related application guidance
Domain
IT services / Web hosting
Deliverable
client delivery
Required skills
IT knowledge, web project implementation interest, German language proficiency, communication skills
Responsibilities
Answering customer questions about web hosting, instructing customers on website publishing, consulting on service tariffs, advising on common application programs
