Customer Service Specialist (w/m/d) [Kziff.CL87AV25]
Core
Handling customer and dealer partner inquiries via phone and email, managing orders for machinery and accessories, and resolving delivery and transport issues.
Role type
Customer Service Specialist
Builds
Order management and logistics coordination for machinery and services
Domain
Industrial machinery and equipment
Deliverable
client delivery
Required skills
Order management, logistics coordination, transport damage management, SAP, Office 365, English (written and spoken)
Responsibilities
Phone and written customer support, order processing for machinery and accessories, delivery scheduling and tracking, handling transport damage claims