Sachbearbeiter m/w/d - Konsumentenkredite [Kziff.CL10AV42]
Core
Processing consumer loan applications, verifying documents, managing failed direct debits, and negotiating repayment plans for customers.
Role type
Consumer credit operations specialist
Builds
Loan processing workflows and repayment agreements
Domain
Financial services / Consumer lending
Deliverable
client delivery
Required skills
Customer communication, document verification, repayment plan negotiation, German (C1), Microsoft Office (Windows, Word, Excel)
Responsibilities
Contacting customers via phone and email, reviewing loan applications for completeness and fraud, requesting missing documents, handling failed direct debits, negotiating installment plans, sending adjustment confirmations.