Mitarbeiter Kundenbetreuung (m/w/d) - remote deutschlandweit
Remote
Core
First point of contact for customers regarding orders via phone or chat, providing expert advice and supporting order processing.
Role type
Customer support specialist
Builds
Customer order processing and support
Domain
Retail / E-commerce
Deliverable
client delivery
Required skills
Empathy, independent work, structured work, oral communication, written communication
Preferred skills
Teamwork
Technologies
Phone, Chat
Responsibilities
Answer customer inquiries via phone or chat, provide expert advice on orders, document customer requests, identify new customer requirements and needs
Seniority
Entry-level