Technischer Support Spezialist*in
Core
Provide technical support and training for a proprietary hospital information system to healthcare clients.
Role type
Technical Support Specialist
Builds
A proprietary hospital information system
Domain
Healthcare / Health IT
Deliverable
client delivery
Required skills
Remote troubleshooting, autonomous problem resolution, software testing, user training, customer communication
Preferred skills
Business/medical/pharmaceutical background, adaptability
Technologies
Hospital information systems
Responsibilities
Analyze customer issues via remote access, implement software adjustments, test software components, conduct user training sessions, communicate product value to clients
Seniority
Individual Contributor