Werkstattleiter / Werkstattmeister Nfz (m/w/d)
Core
Responsible for the technical, personnel, and result-oriented leadership of the After-Sale-Service department, implementing service goals and expanding economic success.
Role type
Senior IC workshop manager (commercial vehicles)
Builds
After-Sale-Service processes and customer satisfaction
Domain
Automotive industry + commercial vehicle service
Required skills
Leadership, strategic planning, process management, market analysis, MS-Office, manufacturer-specific IT systems
Preferred skills
Experience in commercial vehicles, business administration qualification
Responsibilities
Lead the After-Sale-Service department, implement service goals, observe market trends and derive strategies, manage service processes including warranty and guarantee handling, represent the dealership in network and sales activities
Seniority
Senior, hands-on IC