Key Account Manager (m/w/d)
Core
Account management for business customers, focusing on acquisition, retention, and cross-selling of energy services (electricity, gas, heat) for over 300,000 customers.
Role type
Key Account Manager
Builds
Customer relationships and service portfolios for a regional energy utility
Domain
Energy / Utilities
Deliverable
client delivery
Required skills
Business development, customer retention, cross-selling, technical and economic consulting, market planning, external service provider coordination
Preferred skills
Understanding of technical and commercial processes in the energy sector, network building, market intuition, negotiation skills
Technologies
N/A
Responsibilities
Acquire, manage, and develop business customers; Ensure customer retention and new customer acquisition; Advise customers on technical and economic energy issues; Plan and execute market strategies; Coordinate external service providers
Seniority
Mid-level, experienced professional