*SB Kundenbetreuer Private Kranken- und Pflegeversicherung (m/w/d)
Hybrid
Core
Telephone customer service expert for private health and nursing insurance, handling inquiries, contract management, and service requests.
Role type
Customer Service Representative (Insurance)
Builds
Customer service interactions and administrative data management for a German insurance company
Domain
Insurance / Health & Nursing
Deliverable
client delivery
Required skills
German language (fluent), telephone communication, problem-solving, document management, digital tools proficiency
Responsibilities
Answering customer calls regarding insurance policies, managing contract and master data, providing information on tariffs and contributions, handling document requests, coordinating callbacks