Client Relations Specialist – Mensch mit Liebe zu Sprachen & glücklichen Kunden (w/m/d) 70-100%
Hybrid
Core
Handling customer inquiries, managing policy changes, and retaining/churning customers for an insurance company across German, Swiss, Italian, and French markets.
Role type
Client Relations Specialist
Builds
Customer service interactions and policy administration for insurance clients
Domain
Insurance
Deliverable
client delivery
Required skills
French (native or C1), German, Italian (preferred), insurance industry knowledge, MS Office
Preferred skills
Team collaboration, prioritization, emotional resilience (via careerplan.io/jobs/1868747-client-relations-specialist-mensch-mit-liebe-zu-sprachen-glucklichen-kunden-wmd-70-100-at)
Responsibilities
Answering customer emails, updating contracts in the system, handling cancellations and renewals, supporting intermediaries, reactivating churned customers