Quereinsteiger als Sachbearbeiter Bestandskunden & Vertragsmanagement Private Krankenversicherung (m/w/d)
Core
Manage existing private health insurance customers, assess impacts of life changes on coverage, and handle contract modifications and inquiries.
Role type
Customer service and contract management specialist (private health insurance)
Builds
Insurance policies and contract adjustments for private health insurance customers
Domain
Insurance / Private Health Insurance
Deliverable
client delivery
Required skills
Analytical thinking, structured work, empathy, written and verbal communication, legal interpretation, contract administration
Preferred skills
Background in health or law, interest in insurance conditions
Technologies
Insurance policy documents, legal frameworks
Responsibilities
Handle diverse customer inquiries regarding private health insurance coverage, assess impacts of life changes (e.g., moving abroad) on insurance protection, advise customers and partners on contract options, evaluate cases based on insurance conditions and legal frameworks, process contracts carefully to meet service levels