Disposition und Koordination im Kundendienst
Core
Coordinating maintenance and service orders, scheduling appointments, preparing work, ordering materials, and tracking orders for a heating, ventilation, and plumbing (SHK) company.
Role type
Operations coordinator (maintenance and service)
Builds
Maintenance and service schedules, material orders, and project proposals for SHK customers
Domain
SHK (Heating, Ventilation, Plumbing) trade
Required skills
Order coordination, appointment scheduling, material ordering, price comparison, project preparation, customer communication
Preferred skills
Industry-specific knowledge
Technologies
Web Fleet Portal, online procurement portals
Responsibilities
Scheduling maintenance appointments, preparing work orders, ordering materials, tracking service orders, preparing offers and projects
Seniority
Entry-level, hands-on IC