Die ASEAG Aachen sucht "IT-Anwendungsbetreuer / Key-User (m/w/d)"
Core
Support and configuration of sales systems and specialized applications (VAS) for a regional mobility provider.
Role type
Key-User / Application Support Specialist
Builds
Sales systems, specialized applications, and operational IT infrastructure
Domain
Public transport / Mobility / IT Systems
Required skills
Application configuration, Role and access management, Ticket system administration, Data maintenance, Release management, Hardware and software support
Preferred skills
Experience with specialized applications (Key-User/Admin), Knowledge of industry standards (VDV KA/etiCore), 1st-Level support experience
Technologies
VAS, JIRA
Responsibilities
Configure systems and manage roles/access, Act as first-level support for users, Maintain master data and tariffs, Plan software updates and test cases, Analyze cross-system processes, Support IT equipment at operational units
Seniority
Mid-level, hands-on IC
