Sachbearbeiter/in (m/w/d)
Core
Handling complex social welfare cases for citizens receiving Bürgergeld (unemployment benefit II) and housing costs, including decision-making on applications, changes, and enforcement measures.
Role type
Senior social welfare case officer (SGB II)
Builds
Social welfare decisions and case management for the Jobcenter Delmenhorst
Domain
Public administration / Social welfare
Deliverable
client delivery
Required skills
Decision-making, conflict resolution, customer service, complex case analysis, legal interpretation
Preferred skills
Knowledge of SGB II and related legal areas
Responsibilities
Handling difficult initial and follow-up applications for Bürgergeld and housing costs, processing complex ongoing changes, deciding on relocation requests and notices, managing one-time aid and loan applications, processing recovery and reimbursement procedures, implementing performance-reducing circumstances, conducting review checks in objection procedures
Seniority
Mid-level, hands-on IC