Kaufmännischer Mitarbeiter (m/w/d) Mobilitätsberater
Core
Provide personal public transport (ÖPNV) advice, sell tickets, and handle administrative tasks for the RMV transport area.
Role type
Customer service representative (public transport)
Builds
Ticket sales and customer support for the RMV public transport network
Domain
Public transportation / Mobility services
Deliverable
client delivery
Required skills
Public transport tariff knowledge, ticket sales, customer consultation, administrative data entry, MS Office
Preferred skills
English language skills, experience in sales or distribution
Responsibilities
Advise customers on schedules and fares, sell tickets at customer centers, handle elevated transport fees (EBE), provide phone support for fares and lost items, manage new customer data and ticket types (e.g., Deutschlandticket)