Vertriebsmitarbeiter/in im Innendienst (m/w/d)
Core
A commercially responsible internal sales role ensuring precise, professional, and commercially savvy handling of quotes, open orders, and customer communication within a strategic framework.
Role type
Senior IC internal sales representative (B2B)
Builds
Standard quotes, order tracking, and customer order status updates for PCB, electronic components, and BESS products
Domain
Electronics manufacturing and energy storage systems (BESS)
Required skills
B2B sales experience, commercial pricing knowledge, order management, cross-functional collaboration, proactive follow-up, technical affinity (PCB preferred)
Preferred skills
English fluency, German or Dutch language skills
Technologies
CRM systems, order management tools
Responsibilities
Create and send standard quotes according to price structures and margin guidelines; conduct structured quote follow-ups (QFU) tracking status and conversion rates; monitor and manage the open order book for transparency on delivery dates and risks; proactively communicate with customers regarding order status and updates; collaborate with PO, operations, and supply chain for smooth commercial execution; escalate high-value or strategic opportunities to IAM; identify margin pressure or performance deviations and report internally; recognize cross-selling and upselling signals during customer interactions.
Seniority
Mid-level, hands-on IC