IT-Mitarbeiter First Level Support & ERP-Projekt (m/w/d)
Core
First-level IT support and ERP system implementation for a mid-sized industrial manufacturer.
Role type
First Level Support & ERP Project Specialist
Builds
IT support services and ERP system enhancements for internal operations
Domain
Industrial manufacturing / IT Infrastructure
Required skills
Windows client administration, Microsoft 365, peripheral device management, user account administration, basic network troubleshooting, ERP system familiarity, project coordination, documentation, stakeholder communication
Preferred skills
Helpdesk experience, ERP project experience, process optimization
Technologies
Windows, Microsoft 365, ERP systems
Responsibilities
Handle first-level IT support tickets and user inquiries, manage Windows clients and standard software, assist in ERP system implementation and user training, document IT processes and support digital workflow improvements
Seniority
Mid-level, hands-on IC