IT-Mitarbeiter (m/w/d)
Core
IT support and administration for a tax advisory firm, handling hardware/software issues, user accounts, and specific tax software.
Role type
IT support specialist (tax firm)
Builds
Internal IT infrastructure and user support
Domain
Professional services (tax advisory)
Required skills
Windows administration, network administration, user account management, hardware troubleshooting, Microsoft 365 support, DATEV application support, data backup, IT security, documentation
Preferred skills
Microsoft 365, DATEV applications
Technologies
Windows, Microsoft Office, Microsoft 365, DATEV, Network, Server
Responsibilities
Support users with hardware and software problems, install and maintain PCs, notebooks, monitors, printers, and other IT devices, manage user accounts and access rights, maintain Windows workstations and network/server environment, support Microsoft 365 and standard applications, support firm-specific programs (DATEV), document and resolve IT incidents, perform updates and maintenance, assist with data backup and security, collaborate with external IT providers, participate in IT and digitalization projects, train employees on new hardware and software
Seniority
Mid-level, hands-on IC