Account Manager (m/w/d) - Vertrieb & Kundenbetreuung
Core
Central point of contact for a fixed customer base, combining sales, consulting, and ongoing support for IT services.
Role type
Account Manager (Sales & Customer Care)
Builds
IT service solutions and managed services for business clients
Domain
IT Services / Managed Service Provider
Required skills
Sales, Account Management, Inside Sales, Consulting, Solution Selling, Cross-selling, Upselling, Order Processing, Lead Qualification, Customer Relationship Management
Preferred skills
IT industry experience, Technical understanding of IT topics
Responsibilities
Manage the entire customer relationship from initial inquiry to long-term support, Create proposals and guide the sales process to closure, Consult customers on suitable solutions and products, Proactively identify needs and develop the customer base, Process orders and coordinate with internal departments, Maintain continuous contact with customers, Act as the interface between customer and company, Handle incoming leads and qualify them, Conduct initial meetings with potential new customers to determine needs
