Veranstaltungsleitung (m/w/d)
Core
Leading the sales and service team for MICE (Meetings, Incentives, Conferences, Exhibitions) events at a conference hotel, ensuring smooth operations and customer satisfaction.
Role type
Senior team leader for event sales and operations
Builds
MICE event packages and services for corporate and private clients
Domain
Hospitality / MICE industry
Deliverable
product features
Required skills
Event sales, yield management, team leadership, contract management, cross-departmental communication, standard setting, new product development, staff coaching
Preferred skills
Experience in MICE sector, coaching skills
Technologies
Digital time-tracking app
Responsibilities
Consulting event planners, optimizing event inquiries, yield management, communicating with clients before/during/after events, creating offers and contracts, maintaining guest correspondence, coordinating with hotel departments, defining standards, developing new offers, implementing sales/marketing measures, training apprentices
Seniority
Senior, hands-on IC with team management