Schichtleitung im Kundencenter
Core
Managing customer orders, bookings, and service requests for a taxi and medical transport cooperative in Stuttgart.
Role type
shift supervisor (customer center)
Builds
taxi rides, medical transport, and bus travel services for customers in the Stuttgart area
Domain
transportation / logistics
Deliverable
product features
Required skills
order management, booking processing, customer service, complaint handling, PC proficiency
Preferred skills
English (basic), shift work flexibility
Responsibilities
Accepting and processing customer orders, verifying pre-bookings, managing bus travel bookings, handling service inquiries, processing simple customer complaints