Core
Provide proactive IT support, coordinate local IT projects and vendor management, and guide the 1st Line support team for a global maritime group.
Role type
IT Coordinator (1st/2nd Line Support & Project Coordination)
Builds
User support services, local IT infrastructure changes, and business application implementations
Domain
Maritime industry / Global Business Services
Required skills
Microsoft 365 administration, ServiceNow, IT project coordination, vendor management, 1st/2nd line support, user training
Preferred skills
Driver license
Technologies
Microsoft 365, ServiceNow
Responsibilities
Monitor user satisfaction and identify improvement potential, guide the 1st Line support team, coordinate local IT projects and infrastructure changes, manage local IT vendors (via careerplan.io/jobs/10000-1207174799-S-wilhelmsen-ships-service-gmbh)
Seniority
Individual Contributor