Mitarbeiter IT Service Desk (m/w/d)
Core
First and second-level IT support for internal users, ensuring stable IT systems and resolving technical issues.
Role type
IT Service Desk Technician
Builds
Stable IT infrastructure and user support for internal employees
Domain
Corporate IT / Agriculture Technology
Required skills
IT troubleshooting, ticket management, system administration, asset management, MS Office, Windows OS, networking, mobile device support
Preferred skills
IT affinity, problem-solving, service orientation
Technologies
MS Office, Windows, networking tools, mobile devices
Responsibilities
Support users in first and second-level support, analyze and resolve technical inquiries, escalate complex issues, perform technical installations and system configuration, administer and develop IT systems, manage IT assets
Seniority
Entry to Mid-level, hands-on IC