Core
Customer service and logistics operations specialist handling order processing, delivery disruptions, and customer communication.
Role type
Logistics Operations Specialist
Builds
Reliable order fulfillment and customer service processes
Domain
Logistics and Supply Chain
Deliverable
product features
Required skills
Order processing, Customer communication, EDV system usage, Delivery disruption management, Internal coordination, Administrative tasks
Preferred skills
Logistics experience, Customer service experience, MS Office proficiency, Warehouse management systems
Responsibilities
Schedule appointments with customers and partners, Process and track delivery disruptions, Maintain status updates in EDV systems, Coordinate with internal departments, Support daily customer service and administrative tasks