IT-Systemtechniker*in / 1st & 2nd-Level-Support (m/w/d)
Core
Configuring, installing, and administering clients and peripherals; implementing security solutions; configuring network components; providing remote and on-site IT support to customers.
Role type
1st & 2nd-Level IT Support Technician
Builds
IT support services for clients
Domain
IT Services / Network Administration
Deliverable
client delivery
Required skills
Windows client/application administration, network technology, security solution implementation, ticket system documentation, analytical problem-solving
Preferred skills
Project support, customer service orientation, team collaboration
Technologies
Windows, Network components, Ticket systems
Responsibilities
Configure and install clients and peripherals; Implement security solutions; Configure network components; Provide remote and on-site IT support; Document work in ticket system
Seniority
Entry-level to Mid-level, hands-on IC