Manager IT-Support (m/w/d)
Core
Managing 1st-level IT support for hardware and software issues, ticket processing, and asset management for a global packaging machinery manufacturer.
Role type
Manager, IT Support (1st-Level)
Builds
IT infrastructure and support services for internal employees
Domain
Manufacturing / Packaging Machinery
Required skills
Microsoft OS administration, ticket system management, hardware asset management, installation and configuration of hardware/software, documentation
Preferred skills
1st or 2nd-level support experience, user helpdesk experience
Technologies
Microsoft Windows, Microsoft Server, Ticketing Systems