Stellvertretender Kundendienstleiter (m/w/d) Service & Wartung in Hockenheim
Core
Coordinating service and maintenance operations, scheduling technicians, and managing commercial processes for a team of ~10.
Role type
Deputy Customer Service Manager (Service & Maintenance)
Builds
Service and maintenance operations for a technical trade company
Domain
Automotive/Technical Trade
Required skills
Service and maintenance coordination, Personnel planning, Offer and invoice management, Customer interaction, Office software proficiency, Class B driver's license
Preferred skills
Commercial training in technical sales, craftsmanship, or wholesale, Experience with label systems
Responsibilities
Plan shifts, coordinate technicians, handle administrative tasks, support the Service Manager in decision-making
Seniority
Mid-level, supporting role