Customer Support - Rechnungen & Zahlungen (m/w/d)
Core
Billing support specialist handling customer inquiries, payment processing, and invoice verification for a web hosting and data center provider.
Role type
Customer Support Specialist (Billing)
Builds
Reliable billing and payment processes for Hetzner's customer base
Domain
Web hosting / Data center operations
Deliverable
client delivery
Required skills
Invoice processing, payment reconciliation, customer communication (German/English), process troubleshooting
Preferred skills
Prior experience in customer service, billing, or commercial environments
Technologies
Billing systems, payment gateways