Kaufmann/frau im E-Commerce
Core
Handling customer inquiries via email and phone, supporting workflow improvements, and performing general office tasks for an e-commerce business.
Role type
E-commerce operations specialist
Builds
Customer support workflows and e-commerce operations
Domain
Retail / E-commerce
Deliverable
product features
Required skills
Written and verbal communication, PC proficiency, process improvement, customer service orientation, online affinity
Responsibilities
Answering customer questions via email and phone, participating in workflow implementation and improvement, performing general office tasks
