Mitarbeiter*innen für die Notruf- und Serviceleitstelle (m/w/d)
Core
Answering emergency calls for home alarm systems and coordinating responses with care services, police, and emergency medical services.
Role type
Customer service operator (emergency dispatch)
Builds
Emergency response coordination for home alarm monitoring services
Domain
Home care / Emergency services
Deliverable
client delivery
Required skills
Computer proficiency, communication, empathy, administrative tasks
Responsibilities
Answering alarm messages, transferring information to care services/police/emergency services, maintaining master data
