IT-HelpDesk Spezialist (m/w/d)
Core
Providing first-level IT support, device configuration, and patch management for users in a mid-sized engineering environment.
Role type
IT Help Desk Specialist
Builds
End-user computing environment and IT service management processes
Domain
IT Services / Engineering
Required skills
IT vocational training, user support, device configuration, patch management, printer management, Microsoft Server-Client products
Preferred skills
Microsoft Exchange, virtualized client environments, security, documentation
Responsibilities
Handle user support inquiries, configure and deploy end-user devices, monitor and maintain central patch management, manage printer systems, support IT service management projects, document systems and processes