CareerPlan

1st-Level-Supporter (m/w/d)

Dresden, SACHSENRemoteFull-time2025-02-24 → 2026-11-11
Hybrid

Core

Provide 1st-level IT support for Microsoft Windows and MS Office products via Service Desk and remote channels.

Role type

1st-level IT support specialist

Builds

IT service desk operations for end-users

Domain

IT support / Helpdesk

Deliverable

client delivery

Required skills

Windows OS, MS Office, IT support, customer support, telephone support, user helpdesk, Active Directory, ticketing tools

Preferred skills

C1 German (certified), English, shift work availability