Support Specialist
Hybrid · Australia
Core
Provide technical and application support to medical practices via phone, email, and other channels to solve problems and ensure clarity for healthcare professionals.
Role type
Customer Support Specialist (Medical Software)
Builds
Practice management software solutions for healthcare professionals
Domain
Healthcare / Medical Software
Deliverable
client delivery
Required skills
Customer service, IT and application support, problem-solving, communication, calmness under pressure, willingness to learn
Responsibilities
Talk with customers by phone, email, and other channels; Ask the right questions and help solve problems; Explain things clearly and at the correct pace to provide clarity and understanding
Seniority
Individual Contributor