Customer Service Consultant
Hybrid
Core
Assist customers over the phone and by email by answering questions, following up on requests, and maintaining accurate records.
Role type
Customer Service Consultant
Builds
Customer support and administrative records for a national professional services organization
Domain
Professional services
Deliverable
client delivery
Required skills
phone communication, email communication, record keeping, request processing, customer follow-up
Responsibilities
Handling customer enquiries, following up with customers, processing requests, maintaining accurate customer records, working with colleagues to resolve enquiries