Enterprise Account Manager
Core
Own a portfolio of existing customers to convert flexible billing to committed annual agreements and turn around at-risk accounts.
Role type
Senior Enterprise Account Manager (SaaS)
Builds
Committed annual revenue contracts and healthy, growing customer relationships
Domain
SaaS / Data Automation / AI
Deliverable
client delivery
Required skills
book ownership, contract negotiation, account turnaround, technical fluency, CRM discipline, proactive risk management
Preferred skills
experience with Cisco, DocuSign, or Slack
Technologies
Salesforce
Responsibilities
Manage portfolio usage, health, and commercial status; Convert pay-as-you-go customers to annual agreements; Diagnose and remediate struggling accounts; Monitor early signs of churn; Partner with technical and product teams
Seniority
Senior, hands-on IC
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