Customer Service Representative - November 2026 Intake
Core
First point of contact for customers managing fines, helping them understand options and take action.
Role type
Customer Service Representative
Builds
Customer support interactions for the Victorian Department of Justice and Community Safety
Domain
Public sector / Government services
Deliverable
client delivery
Required skills
navigating computer systems, following documented processes, interpersonal skills, communication skills
Responsibilities
assisting customers with fine management, explaining options and actions, providing support via phone or digital channels
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