Implementation Consultant II (Australia Remote)
Core
Lead software implementations for Motorola Solutions' Noggin platform, guiding customers through requirements gathering, system configuration, integration, and training to ensure adoption and satisfaction.
Role type
Senior Implementation Consultant (SaaS)
Builds
End-to-end software implementations and configurations for public safety and emergency management clients
Domain
Public Safety / Emergency Management / SaaS
Required skills
Requirements gathering, Solution design, System configuration, Data migration, Product demonstrations, Training delivery, Project scoping, Technical documentation
Preferred skills
AI/machine learning technologies, Risk/crisis/incident management systems
Technologies
Noggin platform, Web-based software
Responsibilities
Lead requirements gathering workshops for medium to large stakeholder groups; Configure system components to construct entire sites; Conduct system functional testing and prepare test plans; Deliver product demonstrations and training to customers; Act as first escalation point for post-project production issues; Coach junior team members and conduct peer reviews.
Seniority
Senior, hands-on IC