CareerPlan

Senior System Administrator

Cairo, Cairo Governorate, EgyptFull-time2026-10-06 → 2026-11-11

Core

Provide technical application support, troubleshoot incidents, and ensure stability of business-critical applications.

Role type

Senior Application Support Engineer

Builds

Business-critical applications (Risk, WinCash, Extranet, eShop)

Domain

Financial services / Application Support

Required skills

Troubleshooting, Incident management, Root cause analysis, System upgrades, Service restoration, Integration support, Configuration management, Security compliance, Technical documentation, On-call support

Preferred skills

Risk application support, WinCash support, Extranet support, eShop support

Technologies

Risk systems, WinCash, Extranet, eShop

Responsibilities

Troubleshoot and resolve global application issues, Monitor application health and performance, Support system upgrades and patches, Perform service restoration within SLAs, Coordinate with DevOps and development teams during deployments, Identify security vulnerabilities and implement corrective actions, Prepare technical documentation and incident reports.

Seniority

Senior, hands-on IC