Trip Helper
Core
Assist customers with travel plans including flight, hotel, and transportation bookings via phone, email, or chat.
Role type
Customer service representative (travel)
Builds
Travel reservations and customer support interactions
Domain
Travel and hospitality
Deliverable
product features
Required skills
booking systems, communication, organization, attention to detail
Responsibilities
Assist customers with booking flights, hotels, and transportation; Provide clear and friendly support through phone, email, or chat; Answer basic travel questions and guide customers to the right options; Update reservations and confirm details for accuracy; Support the team with day-to-day travel service tasks.
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