Customer Service Representative
Core
Deliver high-level customer service by handling consumer communication enquiries and resolving queries for a global leader in after-sales care for consumer electronics and home appliances.
Role type
Inbound Customer Service Representative
Builds
Consumer communication resolution and database maintenance
Domain
Consumer electronics and home appliances after-sales care
Deliverable
client delivery
Required skills
Contact centre experience, problem-solving, negotiation, data entry, computer literacy
Responsibilities
Deliver exceptional customer service, resolve customer queries timely, perform data entry for database maintenance, advocate for consumers
Seniority
Individual Contributor