Specialist, Process Mgmt (Underwriting Assistant - Contract Surety)
Core
Analyze, design, implement, and optimize complex business and system processes to improve operations and standardize workflows.
Role type
Senior business process analyst and designer (IC)
Builds
Standardized business processes, system workflows, and process improvement initiatives
Domain
Insurance operations and business process management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Business process analysis, process design, process implementation, project management, process evaluation, vendor coordination, process documentation, process mentoring
Preferred skills
Reverse flow operations experience, West/Northwest Territory experience, insurance technical coursework (CPCU, CPU, LOMA)
Technologies
Process-related tools, DocuSign
Responsibilities
Design, develop, customize, document, deploy, maintain, and update business and system processes; Perform day-to-day operations of business and system processes; Initiate and support process redesign and re-engineering initiatives; Perform process evaluations and develop recommendations for new methods; Mentor and train others on process design techniques; Coordinate activities for process project teams
Seniority
Senior, hands-on IC
