PHI - Lead Business Analyst- Product
Core
Lead the design and implementation of health insurance products and customer journeys for a zero-to-one greenfield deployment in India.
Role type
Senior Manager Business Analyst (Health Insurance)
Builds
Health insurance products, customer journeys, and operational processes for Prudential Health India.
Domain
Health Insurance, Financial Services, India
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Health insurance product knowledge, business process modeling (BPMN), requirements elicitation, stakeholder management, process impact analysis, UAT leadership, wireframing, UX flow design, behavioral analytics, SDLC tracking.
Preferred skills
Experience building processes from scratch, consumer behavior analysis, digital transformation.
Technologies
Confluence, JIRA, behavioral analytics platforms, BI tools, SDLC tracking tools.
Responsibilities
Manage health & wellness business requirements and implementation; solicit, develop, and validate business requirement documentation; lead brainstorming sessions with key stakeholders; design Business Process Flows and obtain signoff; facilitate discussions to ensure proposed improvements align with business objectives; manage stakeholder expectations and drive day-to-day prioritization; lead testing including preparation and review of test plans and user acceptance testing.
Seniority
Senior Manager, hands-on IC with strategic oversight.