Manager - Business Analyst
Core
Managing health & wellness business requirements and implementation for a greenfield health insurance deployment in India, bridging the health protection gap.
Role type
Manager - Business Analyst (Health Insurance)
Builds
Health insurance products, customer journeys, and bespoke experiences for Indian customers.
Domain
Health Insurance, Wellness, Financial Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Business requirement documentation, process impact analysis, BPMN/flowchart design, stakeholder management, user acceptance testing, wireframing, UX flow design, customer journey mapping, behavioral analytics, SDLC tracking
Preferred skills
Health insurance product knowledge, root cause analysis, regulatory compliance understanding, iterative development, digital transformation
Technologies
Confluence, JIRA, behavioral analytics platforms, BI tools, SDLC tracking tools
Responsibilities
Manage health & wellness business requirements and implementation; Solicit, develop, and validate business requirement documentation; Lead brainstorming sessions with key stakeholders; Design Business Process Flows and obtain signoff; Facilitate discussions to ensure proposed improvements align with business objectives; Partner functional process owners to support capability vision and roadmap; Identify pain points and inefficiencies in current processes; Ensure acceptance criteria are defined and met; Lead testing in collaboration with functional users.
Seniority
Manager, hands-on IC