IT Manager ES1-3
Core
Manage IT helpdesk staff and support strategic IT implementation for a secondary school.
Role type
IT Manager (Education Sector)
Builds
IT infrastructure, helpdesk services, and strategic technology plans for school operations.
Domain
Education / K-12
Deliverable
infrastructure
Required skills
IT helpdesk management, strategic IT planning, networking (HP/Cisco), cybersecurity (Palo Alto), budgeting, disaster recovery, stakeholder communication
Preferred skills
Remote control software, SaaS management, professional networking
Technologies
HP, Cisco, Palo Alto, Edustar, VIVI, CASES21, Compass, MS Office SaaS
Responsibilities
Recruit, select, orient, and train IT employees; define and support strategic IT plans; manage IT helpdesk operations; implement disaster recovery and backup procedures; forecast requirements and prepare annual budgets; provide first-line contact for major out-of-hours network issues; chair IT meetings with school management.
Seniority
Mid-Senior, hands-on IC with management duties