Infrastructure Coordinator, Winter 2027 Co-op
Core
Aspiring IT professional providing infrastructure support, end-user assistance, and research on new support technologies for D2L employees.
Role type
Co-op Infrastructure Coordinator (IT Support)
Builds
Internal IT support processes, cloud automation initiatives, and employee experience improvements
Domain
Education Technology (EdTech) / Enterprise IT Operations
Deliverable
product features
Required skills
Technical Support (Windows, iOS), Mobile Device Management (Android, iOS), Cloud Administration, Configuration Management, Incident Response
Preferred skills
AI tools familiarity, experimental design, project management collaboration
Technologies
Microsoft suite, JAMF, Windows, iOS, Android, MacOS
Responsibilities
Manage case workload, research cloud-first task automation, participate in enterprise operations and security management, collaborate with Project Managers and end users
Seniority
Co-op, entry-level student
