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Lead, Partner Service and Experience Pacific

Melbourne, Victoria💼 Full-time🗓 2026-10-01 → 2026-10-02

Core

Lead partnership transformation to elevate consumer experiences across Nike's multi-partner marketplace in the Pacific region.

Role type

Senior strategic leader, retail marketing and partnership transformation

Builds

Scalable retail elevation frameworks, consumer journey pilots, and marketplace consistency models

Domain

Retail marketing, visual merchandising, and multi-partner marketplace strategy

Deliverable

product features

Required skills

Strategic leadership, cross-functional team management, retail design expertise, data and consumer behavior analysis, external partner management, financial acumen, retail math, initiative execution

Preferred skills

Creativity, operational discipline, relationship building, storytelling, ambiguity navigation, inclusive leadership

Technologies

None stated

Responsibilities

Align strategies and investments across Sales, Retail Marketing, Visual Merchandising, and region teams; Develop and scale elevated retail concepts and consumer journeys; Conduct marketplace mapping, research, and insights analysis; Define criteria for Elevated Consumer Experience Doors; Build Account x Sport marketplace maps and tiered elevation models; Lead and scale consumer experience pilots including retail environment updates and footwear wall innovation

Seniority

Senior, hands-on IC

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